Terms & Conditions

If an agreement is signed at Client's residence with Contractor present, Client may cancel the agreement within three (3) business days by providing written notice through email to [email protected] before midnight (MST) of the third business day. If the agreement is signed at Contractor's place of business or accepted or signed electronically, the agreement becomes binding upon acceptance. Client acknowledges that any materials purchased, ordered, fabricated, reserved, custom-made, or otherwise committed to the project prior to cancellation remain Client's responsibility.

Client acknowledges that the required 50% deposit secures Contractor's commitment to perform the work, reserves project dates, and compensates Contractor for estimating, planning, scheduling, project coordination, administrative preparation, and reservation of project time that may otherwise have been available to other clients. Following expiration of any applicable cancellation period, deposits are earned for these commitments and are non-refundable except as otherwise required by law. Deposits are not advance payments solely for physical labor and are intended to compensate Contractor for project reservation, scheduling commitments, estimating, planning, administrative preparation, project coordination, and other pre-construction services performed before physical work begins.

Progress payments are required throughout the project based upon project size, duration, work completed, materials purchased, scheduling requirements, project conditions, or other reasonable factors. Longer projects may require multiple progress payments. If work is delayed, paused, extended, or rescheduled due to Client requests, material availability, access restrictions, unforeseen conditions, or circumstances outside Contractor's reasonable control, Contractor may require immediate payment for work completed, labor performed, materials purchased, project preparation, scheduling commitments, and services provided to date, and timelines changes will be needed.

Final payment shall be due upon completion of the agreed Scope of Work. Minor punch-list items, cosmetic touch-ups, warranty items, or corrective work that do not materially affect the intended use of the completed project shall not delay final payment.

The parties acknowledge that project communications may occur through email and text message. Such written communications shall be considered part of the project record and will be relied upon as evidence of project discussions, clarifications, approvals, scheduling, material selections, requests, authorizations, and other project-related communications. Any modification affecting project price, Scope of Work, or party responsibilities shall require a written Change Order for formal agreement of the parties.

Contractor shall perform only the work specifically described within the accepted Estimate, Scope of Work within the Estimate, and approved written Change Orders. Any work, service, material, delivery, preparation, protection, cleanup, repair, finishing, installation, procurement, staging, transportation, relocation, or other item not specifically included in writing shall be considered excluded from the contractor's responsibility and if the inclusion is desired, the Project Price will require additional charges. Verbal discussions, assumptions, prior projects, photographs, or expectations not specifically included within the Scope of Work in the Estimate or a written Change Order shall not modify the Estimate, Project Price, Terms & Conditions, Payment Schedule, Scope of Work, or any other portion of the Agreement.

Client is responsible for purchasing all materials listed on the materials list provided by Contractor unless otherwise agreed in writing. Unless specifically included within the Scope of Work within the Estimate, material procurement, pickup, delivery, transportation, staging, loading, unloading, carrying, relocation, or movement to the work area is excluded and will result in additional charges. Client is responsible for ensuring all owner-supplied materials are complete, undamaged, accessible, and properly staged prior to scheduled start date. Material-related delays, shortages, damage, accessibility issues, or staging deficiencies may result in additional charges, progress payments, rescheduling, and timeline extensions.

Project timelines are estimates only and will be adjusted due to material delays, delivery delays, weather, hidden conditions, equipment issues, safety concerns, site conditions, access restrictions, client-requested changes, scheduling conflicts, permit issues, inspection delays, or other circumstances outside Contractor's control.

Project pricing and scheduling are based upon project assumptions existing at the time of contracting. Client-requested delays, access restrictions, scheduling changes, material issues, permit delays, inspection delays, unfinished work by others, weather conditions, equipment or tool failures, Contractor illness, injury, emergencies, or other disruptions outside Contractor control will result in project rescheduling, timeline extensions, progress payments, and Change Orders. Contractor reserves the right to complete work during the next available opening within Contractor's schedule.

Client agrees to provide reasonable access to electricity, lighting, water, parking, driveway access, work areas, and restroom facilities as reasonably necessary to perform the project.

Client shall ensure the project site is reasonably ready for Contractor to begin work on the scheduled start date. Delays caused by unfinished work by others, unavailable materials, occupied work spaces, utility interruptions, permit issues, inspection delays, inaccessible work areas, or site conditions differing from those represented at the time of contracting may result in additional charges, progress payments, timeline extensions, and rescheduling. Contractor's project scheduling, labor commitments, staffing, and completion timelines are based upon the project conditions represented at the time of contracting. Material changes to those conditions may require project rescheduling based upon Contractor's next available opening.

Any changes to the original scope of work will not begin without prior approval in writing through a Change Order Form ("Addendum"). Additional labor charges and timeline adjustments will apply. Additional labor, repairs, materials, hidden damage, concealed conditions, code-related issues, or work outside the original Scope of Work may require additional charges, timeline extensions, and written Change Orders. No additional work shall be performed without written approval.

Following expiration of any applicable cancellation period, Client cancellation, abandonment, suspension, or refusal to proceed with a scheduled project may result in forfeiture of deposits and responsibility for work performed, scheduling commitments, materials purchased, administrative expenses, project preparation costs, and other project-related costs incurred by Contractor. If Contractor determines that a refund is owed after accounting for all applicable costs and obligations, Client agrees Contractor shall have up to ninety (90) days to satisfy any approved refund obligation. Client's decision to terminate, suspend, postpone, or refuse to proceed with a project shall not eliminate Contractor's right to compensation for scheduling commitments, administrative preparation, estimating, planning, project coordination, reserved labor capacity, lost project opportunities, or other costs incurred in reliance upon the Agreement.

Contractor's responsibility is limited to work performed within Contractor's written Scope of Work. Any third-party contractors, suppliers, specialists, inspectors, designers, engineers, consultants, vendors, or service providers recommended, referenced, hired, or utilized by Client remain independent parties. Contractor is not responsible for their scheduling, actions, workmanship, warranties, permits, inspections, code compliance, safety, defects, deficiencies, delays, damages, or performance, nor for work performed by Client.

Client acknowledges that permits, inspections, code compliance verification, HOA requirements, and municipal coordination are solely the responsibility of Client unless otherwise agreed in writing. Contractor is not responsible for permits, inspections, code compliance verification, drainage performance, landscaping compliance, environmental conditions, or governmental approval of existing or completed conditions. Contractor's performance of work does not constitute a representation or warranty that the property, existing conditions, or completed project comply with applicable codes, regulations, permit requirements, HOA requirements, or governmental standards.

Client grants Contractor permission to photograph and record project conditions before, during, and after completion for documentation, portfolio, marketing, website, social media, advertising, and promotional purposes. Contractor agrees not to intentionally publish personal identifying information without additional written consent.

Contractor is not responsible for pre-existing damage, deterioration, improper installation, concealed defects, unstable terrain, buried objects, aging materials, normal wear and tear, water intrusion, failed caulking, neglected maintenance, structural deficiencies, or other conditions existing prior to commencement of work or otherwise outside Contractor's reasonable control.

Client agrees to provide Contractor with reasonable access to the work area and to remove all obstacles in work area such as: valuables, fragile items, electronics, artwork, vehicles, furniture, personal property, pet waste, and all other obstacles prior to the scheduled start date. Client further agrees to keep children, occupants, guests, and pets away from active work areas during project performance. Contractor is not responsible for moving Client property unless specifically included within the Scope of Work and may pause, postpone, or discontinue work when site conditions, access restrictions, weather, safety hazards, or other circumstances create unsafe working conditions.

Concealed, hidden, or unforeseen conditions discovered before or during the project, including damage, defects, code issues, structural concerns, utility conflicts, site conditions, or other conditions not reasonably visible at the time of estimating, may require additional labor, materials, charges, timeline extensions, progress payments, and written Change Orders.

Contractor warrants workmanship within the original Scope of Work for twelve (12) months. Property service projects are warranted for seven (7) calendar days from project completion. This warranty excludes materials, manufacturer defects, normal wear and tear, third-party work, alterations by others, and conditions beyond Contractor's reasonable control. To request warranty service, Client must provide written notice and photographs within the applicable warranty period and allow Contractor a reasonable opportunity to inspect and correct any covered issue.

Client acknowledges that construction, remodeling, repair, restoration, maintenance, and exterior services involve inherent risks, including dust, debris, vibration, noise, water exposure, and incidental impacts. Contractor is not responsible for insurance claim handling, deductibles, concealed defects, pre-existing conditions, or damages caused by third parties or conditions outside Contractor's reasonable control.

Client shall inspect the work upon completion. If Client does not sign the Finalization Form, acceptance of the work shall nevertheless be deemed to have occurred through continued use, occupancy, possession, or failure to provide written notice of completion-related concerns within seven (7) days after completion, subject to any applicable workmanship warranty. Failure to sign the Finalization Form shall not delay or relieve Client's obligation to make final payment when due.

Each party shall be solely responsible for its own attorney fees, mediation costs, arbitration costs, court costs, expert fees, collection costs, and other expenses arising from any dispute relating to the agreement, regardless of outcome, except as otherwise required by applicable law.

Client agrees to act in good faith by providing written notice of any concerns and allowing Contractor a reasonable opportunity to inspect and address such concerns prior to posting public reviews, social media comments, or other public feedback regarding the project.